Articles ...

Articles

QuickBooks integration with Bitrix24 Cloud

QuickBooks integration with Bitrix24 Cloud

Today​​ you ​​can ​​synchronize ​​your​​ data​​ between​ ​QuickBooks ​​and ​​Bitrix24. If ​​a ​​Company​​ and ​​Contact ​​details ​​or ​​an ​​Invoice ​​are ​​modified ​​in ​​QuickBooks, ​​the​ ​app​​ will automatically ​​make ​​changes ​​in ​​Bitrix24. ​​All ​​of ​​changes ​​in ​​Bitrix24 ​​Company​​ and ​​Contact details ​​will ​​be ​​automatically ​​synchronized ​​to ​​QuickBooks.
13-09-2017
SMS messaging Plivo integration with Bitrix24

SMS messaging Plivo integration with Bitrix24

Plivo app has been added to Bitrix24 marketplace, which means you can now send text messages via Bitrix24 automation rules. 
02-08-2017
Customer Story From Russia: RNR construction company

Customer Story From Russia: RNR construction company

Chief Technology Officer Ilya Kuklin and Marketing Manager Maxim Kolpakov share how they implemented Bitrix24 in the construction company RNR.
28-07-2017
What Is Risk Management? A Simple Guide for PM Newbies

What Is Risk Management? A Simple Guide for PM Newbies

They say life is what happens while you're busy making other plans. In business, however, planning is everything. There's no quality deliverable without a pre-planned project, just as there is no fruitful project without a solid risk management plan.
01-07-2017
The Most Effective Lead Nurturing Practices That Work in 2017

The Most Effective Lead Nurturing Practices That Work in 2017

Overshadowed by a variety of marketing techniques, lead nurturing is something companies often forget about. It is easy to close deals when your leads are qualified and ready to buy.
10-06-2017
Automatic Call Transcription

Automatic Call Transcription

In addition to call recording, you have now an option to get a call transcription in a text format! About 80 languages are supported at the moment.
10-06-2017
5 Hacks for Successful User Onboarding

5 Hacks for Successful User Onboarding

By definition, user onboarding is a new element of web and mobile app design that helps customers adopt the product successfully and with ease.
10-06-2017
Bitrix24.Time - working time management

Bitrix24.Time - working time management

Tracks who's in the office now. Records clock in/out time and breaks.
29-05-2017
The Secrets of Employees Motivation - Interview with Senior HR manager at Eurofarma Mario Nigro

The Secrets of Employees Motivation - Interview with Senior HR manager at Eurofarma Mario Nigro

Mario Nigro, Senior HR manager at Eurofarma, the first Brazilian multinational pharmaceutical company, shares the secrets of employee motivation with our readers.
27-05-2017
Why Choose CRM for Accounting?

Why Choose CRM for Accounting?

Today's digital age has equipped us with technology that makes some business goals more achievable.
24-05-2017
New Smart Search And Filtering Options For Bitrix24 Activity Stream

New Smart Search And Filtering Options For Bitrix24 Activity Stream

Meet new smart search and filters for the Activity Stream.
18-05-2017
Don't Let These 5 Mistakes Ruin Your Brand Reputation

Don't Let These 5 Mistakes Ruin Your Brand Reputation

Identity, image, reputation - confusing one for the other can be harmful for your overall branding strategy. Though equally important, these aspects of a brand are not entirely the same. Each requires a management tactic of its own, and each deserves your undivided attention.
11-05-2017
Improved Lead Capture Forms For Bitrix24 Open Channels And Other Widget Updates

Improved Lead Capture Forms For Bitrix24 Open Channels And Other Widget Updates

New lead capture form for Online chat - now people visiting your website can be automatically added into your Bitrix24 CRM.
11-05-2017
How to Solicit Customer Feedback - 5 Golden Rules to Abide By

How to Solicit Customer Feedback - 5 Golden Rules to Abide By

Your product and service offering is already solid enough, but your entrepreneur's instincts are telling you that it can be better?
10-05-2017
New Prices For On-Premise Bitrix24 Editions

New Prices For On-Premise Bitrix24 Editions

We are introducing new and extremely affordable on-premise edition called Bitrix24.CRM.
That's a sneak peek, Bitrix24.CRM is coming soon in May! Priced at only 1,490 US dollars, it's ideal for small companies that plan to use Bitrix24 primarily for sales but want to host it on their own server.
09-05-2017
Why Perfectionism Is Killing Your Business

Why Perfectionism Is Killing Your Business

In between confidence, integrity, and passion, the long list of "qualities that make a great leader" particularized a number of personality traits that, unlike these three, perfectionists rarely possess.
19-04-2017
Five Things to Do Before Migrating To a New CRM

Five Things to Do Before Migrating To a New CRM

Transitioning between CRM systems is a momentous occasion. There's excitement, since this means that your business is now looking for new, better ways to improve.
19-04-2017
IVR Is Now Available To Bitrix24 Telephony Users

IVR Is Now Available To Bitrix24 Telephony Users

Interactive voice response (IVR) is a technology that allows Bitrix24 Telephony and CRM to interact with your clients through dialpad input. 
11-04-2017
Bitrix24 March CRM Updates - Marketing Automation & Recurring Invoices

Bitrix24 March CRM Updates - Marketing Automation & Recurring Invoices

Marketing automation is now out of beta and you can now run Facebook ads directly from your Bitrix24 account.
28-03-2017
Meet MIA

Meet MIA

Many of you have seen your newest team member MIA (My Intelligent Assistant). MIA is a chat bot and you can ask her questions about Bitrix24 or anything, really.
13-03-2017
5 Ways a Blog can Boost your Business (Car Leasing example)

5 Ways a Blog can Boost your Business (Car Leasing example)

Attracting new customers to your business is far from an exact science. That's why an entire industry has grown developing ever more weird and wonderful ways to market goods and services.
08-02-2017
How to embed YouTube videos in WordPress

How to embed YouTube videos in WordPress

If you're having trouble getting videos to embed on your blog, or need help figuring out the best way to do it, this post is for you.
06-02-2017
Lead Generation: Email vs Social Media

Lead Generation: Email vs Social Media

I have always felt uncomfortable taking the advice of an SEO agency if I didn't find that that agency's website was appearing highly in Google search results.
03-02-2017
7 PPC Mistakes You're Probably Making (and How to Fix Them)

7 PPC Mistakes You're Probably Making (and How to Fix Them)

To craft a PPC ad that's so compelling people are happy to click it. It doesn't happen often.
02-02-2017
7 Reasons AdWords can work for your Small Business

7 Reasons AdWords can work for your Small Business

The internet is a busy place, and for small business owners it can be difficult to stand out when our potential customers are searching for the products and services we offer.
31-01-2017
Overview of the main differences between the Cloud and the On-premises version of the Bitrix24

Overview of the main differences between the Cloud and the On-premises version of the Bitrix24

Depending on your business nature, company size, and requirements for an intranet solution, you can choose between the flexible Cloud subscription plans, or develop a custom intranet project using the Self-hosted version.
18-01-2017
How Non-profit organisations can get Free advertising on Google AdWords?

How Non-profit organisations can get Free advertising on Google AdWords?

Imagine what you could do with $10,000 USD of in-kind advertising every month from AdWords, an online advertising solution from Google. You could recruit more volunteers. Attract more donations. And share your story with audiences all over the globe. It's all possible with Google Ad Grants.
15-01-2017
How To Choose The Best CRM Solution For Restaurants

How To Choose The Best CRM Solution For Restaurants

Unlike any other niche, the restaurant industry has some pretty scary statistics to battle against. When it comes to newbies that are forced to shut their doors within the first year, the calculated percentage still hovers in between 60% and 80%...
12-01-2017
New Activity Type In Bitrix24 CRM - Visit

New Activity Type In Bitrix24 CRM - Visit

Any time you schedule a meeting with your clients or prospects, in your office or theirs, you'd use Meetings. Typically, notes and comments are added to CRM AFTER the meeting to sum it up
10-01-2017
Bitrix24 Open Channels Now Work With Instagram

Bitrix24 Open Channels Now Work With Instagram

Now you can connect Instagram to Bitrix24 Open Channels in just a few clicks and enjoy new integration.
04-01-2017
Kanban View In Bitrix24 CRM

Kanban View In Bitrix24 CRM

Many of you have requested Kanban view for Bitrix24 tasks and CRM entities.
04-01-2017
Winter Sale Special - Get 25% Off Everything

Winter Sale Special - Get 25% Off Everything

The winter holidays are almost here, so we are going to keep our Winter Special brainlessly simple - 25% off everything.
20-12-2016
Meet New Bitrix24 Design

Meet New Bitrix24 Design

Meet the new Bitrix24 design that can be easily adapted to your needs.
19-12-2016
27 Clever Lead Generation Ideas You Can Implement

27 Clever Lead Generation Ideas You Can Implement

Are you having a hard time coming up with lead generation ideas? Want to know which lead generation ideas work best?

In this article, we will share 27 clever lead generation ideas that you can implement immediately to boost your conversions.

14-12-2016
What is a Landing Page

What is a Landing Page

Having doubts with the new definitions of digital marketing, let us guide you through this necessary and mandatory field for improving your business performance, and answer the question: What is a Landing Page?
09-12-2016
The Best CRM Software of 2017

The Best CRM Software of 2017

The Best CRM Software of 2017 via @PCMag Thanks for featuring Bitrix24!
08-12-2016
Bitrix24 Open Channels Now Work With Facebook Comments As Well

Bitrix24 Open Channels Now Work With Facebook Comments As Well

All comments left on your Facebook page and their authors can now be stored in your Bitrix24 CRM and your employees can work with these comments from Bitrix24 interface. This option is available for all Bitrix24 plans, including the free one
08-12-2016
Bitrix24 Mobile CRM Now Comes With A Business Card Scanner

Bitrix24 Mobile CRM Now Comes With A Business Card Scanner

We are happy to announce that new Bitrix24 mobile app for iOS and Android now comes with a business card scanner. You may need to update your mobile app before you are able to use this feature. 
08-12-2016
Marketplace News - Electronic Signatures Inside Bitrix24

Marketplace News - Electronic Signatures Inside Bitrix24

We are happy to announce that Adobe Sign can now be used inside Bitrix24 thanks to this app. 
08-12-2016
Bitrix24 Desktop App Now Supports Multiple Accounts

Bitrix24 Desktop App Now Supports Multiple Accounts

We have started to roll out new Bitrix24 desktop app update with multiple accounts supported.
05-12-2016
Thanksgiving Special Brought to you by Bitrix24

Thanksgiving Special Brought to you by Bitrix24

Thanksgiving is here again and, among many other things we are grateful for, we are thankful we can sit down and eat all the delicious food that, for some reason, we tend to prepare only on this special holiday. Did you know that you can find a strong correlation between different Thanksgiving treats and your personality type?


25-11-2016
Infographic #01

Infographic #01

If you are new in the Led Generation analysis for your organisation to improve your conversion rate and ROI, this definitely is good information to cover basic and fundamental steps of their structure.
09-11-2016
1,000,000 Companies Are Now With Bitrix24

1,000,000 Companies Are Now With Bitrix24

Today is a special day for the Bitrix24 team. We've crossed the 1,000,000 company signups mark. This means that ...
15-09-2016
List of Bitrix24 Integrations

List of Bitrix24 Integrations

Bitrix24 is cutting edge technology with a large list of integrations to make easier the work of your organisation and make your clients more loyal, including apps like Google Drive and Microsoft Office, join now and learn more.
02-09-2016
8 Best Practices to Keep Your Team Motivated and Engaged

8 Best Practices to Keep Your Team Motivated and Engaged

Struggling finding an effective leadership strategy in your organisation, follow this article to find useful tips from working environment until real incentives to make more productive your work team. 
01-09-2016
Using Bitrix24 as free Salesforce alternative

Using Bitrix24 as free Salesforce alternative

Salesforce is world's most popular CRM. So why look for an alternative? First, it's incredibly expensive.
16-08-2016
Using Bitrix24 as free Zoho alternative

Using Bitrix24 as free Zoho alternative

If you've been looking for free Zoho alternative or a self-hosted Zoho alternative, you'll love Bitrix24.
15-08-2016
How to create multiple pipelines and sales funnels in Bitrix24

How to create multiple pipelines and sales funnels in Bitrix24

How to create multiple pipelines and sales funnels in Bitrix24
15-08-2016
Three Strategies To Increase Sales Revenue Growth

Three Strategies To Increase Sales Revenue Growth

The primary goal of any business is increasing the revenue. Regardless all the complexity of the business world, there are only 4 basic ways to maximise your revenue.
10-08-2016
How to create Multiple Pipelines and Sales Funnels in your CRM

How to create Multiple Pipelines and Sales Funnels in your CRM

If you are a Bitrix24 Standard or Professional user, you now have access to multiple pipelines and sales funnels. Why is this important?
01-08-2016
Now every employee can link their mailbox to Bitrix 24 CRM:

Now every employee can link their mailbox to Bitrix 24 CRM:

New E-Mail integration options for your Bitrix24 CRM!
20-07-2016
Open Channels In Bitrix24

Open Channels In Bitrix24

Open Channels is a new tool for your Bitrix24 account offering integration with famous social networks and other messengers. Open Channels consolidate various means of digital communications with your clients in Bitrix24. 
04-07-2016
Free is Best and 7 Other Enterprise Collaboration Trends

Free is Best and 7 Other Enterprise Collaboration Trends

Today, teamwork and its siblings - enterprise social collaboration and social software - are the cornerstones of productivity.
27-06-2016
How to choose the right CRM solution for your business

How to choose the right CRM solution for your business

Congratulations! If you start thinking about CRM software, it means your business is growing and you need a robust solution to manage sales, marketing and customer support in a more automated and systematic way
13-04-2016
Bitrix24 Integrates With Office 365

Bitrix24 Integrates With Office 365

If Office 365 is among your team's favorites, you may find this update really helpful. Here we present 3 new extremely handy options:
18-03-2016
Meet Automatic Dialer In Bitrix24

Meet Automatic Dialer In Bitrix24

Meet new automatic dialer option for your Bitrix24, that automatically dials telephone numbers of the selected clients list. Once the call is answered, the autodialer connects the call to a live person. 

How To Start Dialing
    Open CRM contacts list & select clients you need to call. Tip: to prepare clients list you can either select “all contacts” or use filters to make your custom parameter list (e.g. clients created this month).
    Click Start dialing option below the list: 
7cb19b02e9d640a86b867c61393d5629.png
How To Create A Call List For Another User

Besides applying “start dialing” option for yourself, you can also make a call list for another user: 
    Open CRM contacts list & select clients you need to call.
    In the actions menu below the list choose “Create call list” and click “Apply”: 
193ad0bf23012d829713a3128d9c9883.png
    A new call list activity form will appear: 
89642ee18b4bbd85f5f6b38164262a82.png
    Here you can set call date & time, add description and assign responsible user. Please note that the text you add as a subject will be shown to the responsible user as activity name. You can also use one of the available web forms.
    After the list is created responsible user can find it as activity under CRM Activities: 
770539e8117961b252f89f796fec36a2.png
    Here you can open the call list activity & Start Calling 
137f9f2ec9a32200dc5dfd89afa5d1e7.png
    Click Call tab to start calling. Each contact has own call status field. From the beginning the contact call status is equal to scheduled. After the call is finished you can set another status – success, invalid number, etc. 
158ff810ea5ecb3c4547f214a5c2d792.png

    Click Next to go to another contact in your call list.
    New Deal or Invoice can be created from the call list when necessary. 
Automatic dialer is available for Bitrix24 Plus, Standard or Professional plan subscribers only.

...