We are a full-featured IT agency specialising in Performance Marketing and Business Automation using the Bitrix24 CRM solution. Bitrix24: reselling, customizing, integrating, marketplace apps, training, renewal fees, cloud to server migrations.
CRM (Customer Relationship Management) is a class of software which provides structure and coherence in the management of business contacts and potential contacts. â€œLeadsâ€ obtained through any number of methods can be entered into the system, assigned to responsible employees, and developed into clients, customers, or partners with a full record of all interactions.
The CRM organizes information about customers and the various interactions with them from the qualifying stage through a closing of sales. The fundamental process which a CRM enables is the development of a potential client (a sales â€˜leadâ€™) into a paying customer.