Webbee introduces you a new featured Bitrix module allowing to increase your standard Bitrix communication functionality even further. Meet a fully functional 2-way SMS exchange upgrade allowing both SENDING messages to your clients and RECEIVING their replies.
- Send and RECEIVE SMS messages;
- See the entire conversation history within a Contact/Lead Activity stream;
- Get notified with instant pop-up notifications;
- Track a whole flow of incoming messages through a Notification stream.
Service provider restrictions:
- Active Plivo SMS account with credits and a phone number configured;
- Plivo SMS application installed on your portal (available for free on Bitrix Marketplace);
- Bitrix24 Self-Hosted portal.
- Plivo SMS API limits the number of countries it can support 2-way exchange services to. The current list includes 19 countries: Australia, Belgium, Canada, Czech Republic, Estonia, Finland, Germany, Hong Kong, Hungary, Israel, Lithuania, Mexico, Norway, Pakistan, Poland, Sweden, Switzerland, United Kingdom, United States
- A phone code should always suffice for successful delivery.
Screenshots below will help you understand the whole concept:
1) Incoming and Outgoing messages are saved in a lead/Contact activity Stream with precise timing.
2) Messages from your Bitrix are delivered to clients, they can reply you straight back
3) With each SMS message coming into the system a Responsible person is notified by standard Bitrix pop-up notifications.
4) All notifications can be tracked down in a general notification stream. A quick link will bring you straight to a Contact/Lead, so you can reply to a message immediately.
How to order 2-way Plivo SMS integration for your Bitrix24 Self-Hosted portal:
If you are interested in this module, please contact us for the cost and setup arrangement.
Email us: firstname.lastname@example.org
or use a LiveChat
on our website.