Bitrix24 Integration: 2-Way SMS Exchange for Plivo SMS ...

Bitrix24 Integration: 2-Way SMS Exchange for Plivo SMS

Bitrix24 Integration: 2-Way SMS Exchange for Plivo SMS

Bitrix24 Integration: 2-Way SMS Exchange for Plivo SMS

Webbee introduces you a new featured Bitrix module allowing to increase your standard Bitrix communication functionality even further. Meet a fully functional 2-way SMS exchange upgrade allowing both SENDING messages to your clients and RECEIVING their replies.

Features:

  • Send and RECEIVE SMS messages;
  • See the entire conversation history within a Contact/Lead Activity stream;
  • Get notified with instant pop-up notifications;
  • Track a whole flow of incoming messages through a Notification stream.
Technical pre-requirements:
  • Active Plivo SMS account with credits and a phone number configured;
  • Plivo SMS application installed on your portal (available for free on Bitrix Marketplace);
  • Bitrix24 Self-Hosted portal.
Service provider restrictions:
  • Plivo SMS API limits the number of countries it can support 2-way exchange services to. The current list includes 19 countries: Australia, Belgium, Canada, Czech Republic, Estonia, Finland, Germany, Hong Kong, Hungary, Israel, Lithuania, Mexico, Norway, Pakistan, Poland, Sweden, Switzerland, United Kingdom, United States
  • A phone code should always suffice for successful delivery.

Screenshots below will help you understand the whole concept:

1) Incoming and Outgoing messages are saved in a lead/Contact activity Stream with precise timing.

Plivo Bitrix24 2way SMS integration

2) Messages from your Bitrix are delivered to clients, they can reply you straight back

Plivo Bitrix24 2way SMS integration

3) With each SMS message coming into the system a Responsible person is notified by standard Bitrix pop-up notifications. 

Plivo Bitrix24 2way SMS integration

4) All notifications can be tracked down in a general notification stream. A quick link will bring you straight to a Contact/Lead, so you can reply to a message immediately.

All notifications can be tracked down in a general notification stream

How to order 2-way Plivo SMS integration for your Bitrix24 Self-Hosted portal:

If you are interested in this module, please contact us for the cost and setup arrangement.
Email us: sales@webbee.co.nz or use a LiveChat on our website.
13.07.2020

Back to the list




...