Bitrix24 has a feature to add an appointment with a customer.
However, if you need an email or SMS notification, you have to set up a business process.
Book an appointment with your Lead or Contact and our business process will send them an email reminder and an SMS-notification.
- Appointments could be set up for two or more branches if you need.
Each event will be added to a company/personal calendar.
At the time of booking the responsible staff will get an email.
Before 24 hours email will be sent to a lead or client and two hours before the appointment SMS will be sent.
Please contact us
to request this business process and we'll set up and customise it for your needs.