Webbee New Zealand - Bitrix24 Gold Partner
Bitrix24 Global Gold Partner and Service Provider
SPECIALS

Auckland
(09) 801 0577 ext 1
(09) 801 0577 ext 2Support
Mo - Fr: 9:00 - 6:00
31B Amante Crescent, Mairangi Bay, Auckland 0630, NZ
Webbee New Zealand - Bitrix24 Gold Partner
Webbee New Zealand - Bitrix24 Gold Partner
Phones
(09) 801 0577 ext 1Sales
(09) 801 0577 ext 2Support
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31B Amante Crescent, Mairangi Bay, Auckland 0630, NZ
sales@webbee.co.nz

Bitrix24 Self-Hosted Local Partner Support powered by Webbee

Fast, local, certified support - officially approved by Bitrix24

Bitrix24 Self-Hosted Local Partner Support powered by Webbee
  • Description
  • Specification
  • FAQ
Description

The key features of Bitrix24 CRM:

  1. Lead Collection and Communication:
    Lead Collection and CommunicationBitrix24 allows you to consolidate leads from all sources into one place and unify various communication channels with your clients.
    • Integration with websites
    • Integration with telephony
    • Email integration
    • Open channels
  2. Business Process Automation:
    Business Process AutomationBitrix24 guides clients through the sales stages, from initial contact to successful deal closure.
    • Contact database
    • Business processes
    • CRM permissions and roles


  3. Integration with Services:
    Integration with Services You can connect numerous useful services to Bitrix24 from the app store or create unique integrations using APIs.



  4. Document Management:
    Document ManagementBitrix24 significantly reduces the time spent on creating and sending invoices or commercial proposals to clients.
    • Invoicing and proposals
    • Document management
    • Cloud storage (Disk)


  5. Reports and Analytics: Reports and Analytics Regular report extraction and analysis allow you to evaluate manager effectiveness, forecast revenue, identify critical points, and make timely adjustments.



Feel free to explore these features to enhance your business operations and book a demo with our Technical Sales Representative!


What do you get with Unlimited Support for Bitrix24 On-premise editions?

    1. Technical Assistance: Resolve issues, troubleshoot errors, and ensure smooth platform operation.
    2. User Support: Provide guidance and answer questions for team members using Bitrix24.
    3. Feature Updates: Inform and assist with new Bitrix24 features and updates.
    4. Customization Adjustments: Help refine workflows, automations, and settings as business needs evolve.
    5. Performance Monitoring: Ensure optimal platform performance and address any inefficiencies.
    6. Regular Check-ins: Schedule periodic reviews to assess usage and suggest improvements.

Get help in your timezone within 24h!



Specification
Domain and Hosting Bitrix24 On-premise editions
Estimated Delivery Time 12 months
Implementation Time Contract period - 12 months
Payment Terms Monthly / Annually
Scope of Works Online Consulting / Multi-Channel Assistance
FAQ

Services

What is Unlimited Bitrix24 Local Support?

Unlimited Bitrix24 Local Support is a comprehensive assistance program designed to provide ongoing guidance, consultation, and support for businesses using Bitrix24 cloud plans. It encompasses a wide range of services to help you optimize your Bitrix24 experience and make the most of its features.
Support doesn't have any time limits or hourly caps. Due to a nature of the Bitrix24 cloud plans capabilities, custom developments are not included in this support.

What support channels are available?

We offer support through various channels, including web forms, emails, chats, phone calls, and even video calls. Our goal is to provide you with a seamless and accessible support experience.

Is there a limit to how much I can consult with your experts?

No, there are no limits to the amount of online consulting you can receive. Our experts are here to address your questions, offer insights, and help you overcome challenges as you leverage Bitrix24 for your business.

Can you help with onboarding and training?

Absolutely. Our support package includes online training and onboarding programs to help your team become proficient in using Bitrix24's features. We aim to ensure a smooth transition into the platform.

What about configuring Bitrix24 to my business needs?

We offer configuration and implementation services to align Bitrix24 with your unique business processes. Our experts will work closely with you to tailor the platform to your requirements.

Do you assist with selecting apps from the Bitrix24 marketplace?

Yes, our support includes Bitrix24 Market consulting. We'll help you choose suitable apps from the marketplace that can enhance your workflows and productivity.

How do you keep me updated on Bitrix24 updates and new features?

We provide consulting and clarifications about Bitrix24 updates and new features. Our experts will guide you through incorporating these updates into your workflows and configuring new features effectively.

How do I get started with Unlimited Bitrix24 Local Support?

Getting started is easy. Simply fill the service request form, and we'll guide you through the process of enrolling in the support program. You'll be on your way to experiencing the full benefits of Bitrix24 with our dedicated assistance.

Can you assist with data migration?

Yes, we offer assistance with data migration using Bitrix24's built-in capabilities. Our experts will guide you through the process to ensure a smooth transition of your data within the Bitrix24 ecosystem.

Are there any services not covered by this support scope?

While we offer a comprehensive support package, there are certain services not included, such as third-party integrations, extensive custom development, and 24/7 availability. On-site support and in-depth hardware/infrastructure assistance are also outside the scope.


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Our Contacts

(09) 801 0577 ext 1
(09) 801 0577 ext 2Support
Mo - Fr: 9:00 - 6:00
31B Amante Crescent, Mairangi Bay, Auckland 0630, NZ
sales@webbee.co.nz
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