Unlimited Bitrix24 Local Support is a comprehensive assistance program designed to provide ongoing guidance, consultation, and support for businesses using Bitrix24 cloud plans. It encompasses a wide range of services to help you optimize your Bitrix24 experience and make the most of its features.
Support doesn't have any time limits or hourly caps. Due to a nature of the Bitrix24 cloud plans capabilities, custom developments are not included in this support.
Discover the Power of Unlimited Support with Bitrix24 Cloud Plans:
- Unleash Unparalleled Support: Say goodbye to limits and restrictions! With our Unlimited Bitrix24 Local Support, you're never alone on your business journey. Reach out through web forms, emails, chats, phone calls, and even video calls – our dedicated team is ready to assist you every step of the way.
- Unrivalled Online Consulting: Get insights that transform your business strategy! Our experts provide unlimited online consulting to guide you through challenges, help you optimize processes, and unlock the full potential of Bitrix24 for your unique needs.
- Masterful Onboarding and Training: Seamlessly transition into Bitrix24 with confidence. Our comprehensive online training and onboarding programs ensure your team becomes proficient in utilizing the platform's robust features, making adoption a breeze.
- Tailored Configuration Services: Your success is our priority. Our support extends to configuring and implementing Bitrix24 to align perfectly with your business processes, ensuring a tailor-made solution that maximizes efficiency.
- Marketplace Mastery: Navigate the Bitrix24 Marketplace like a pro! Benefit from expert guidance in selecting the ideal apps to amplify your workflows, enhancing collaboration and productivity across your organization.
- Stay Ahead with Update Insights: Embrace innovation without the hassle. Our support covers consulting and clarification on the latest Bitrix24 updates and features. We'll help you seamlessly integrate new functionalities to keep your business ahead of the curve
- Local AUS/NZ business hours availability: Our support team is passionate about your success, so our availability follows regular AUS/NZ business hours.
What's Excluded? Your Clarity, Our Transparency.
While our Unlimited Bitrix24 Local Support is designed to empower your business journey, transparency is paramount. Here's a clear breakdown of what falls outside the scope of our support:
- Third-Party Integrations: While we assist in selecting suitable apps from the Bitrix24 marketplace, support for third-party integrations is not included. However, our experts are available to offer guidance should you choose to explore these integrations.
- Custom Development: Our support encompasses configuration and implementation within the Bitrix24 ecosystem. For custom development, specialized projects or advanced coding, additional services may be required.
- Extensive Training Beyond Onboarding: While our onboarding programs are designed to ensure proficiency, in-depth training beyond the basics may require additional resources. Customized training sessions can be arranged upon request.
- Extensive Data Migration: While we can provide guidance with data migration from external platforms, the current scope is limited by Bitrix24 built-in cloud capabilities (.csv import).
- On-premise Hardware and Infrastructure: Our package is designed for Bitrix24 cloud plans and the main focus is on optimizing your Bitrix24 portal itself. Hardware, network, and infrastructure-related issues linked to on-premise implementation fall outside our scope. For on-premise support please get in touch.
- On-Site Support: Currently, our support is conducted remotely, ensuring quick response times and efficient solutions. On-site support services are not included in our standard offering.
Transparency and Collaboration – The Foundation of Our Partnership. Your Vision, Our Support.
