Webbee New Zealand - Bitrix24 Gold Partner
Bitrix24 Global Gold Partner and Service Provider
SPECIALS

Auckland
(09) 801 0577 ext 1
(09) 801 0577 ext 2Support
Mo - Fr: 9:00 - 6:00
31B Amante Crescent, Mairangi Bay, Auckland 0630, NZ
SERVICES
  • Business Automation
    • Bitrix24 Initial Implementation
    • Bitrix24 Custom Implementation
    • Bitrix24 Business Process Automation
  • Bitrix24 Custom Development
    • Modules and Integrations
  • Corporate Intranet portal
    • Bitrix24 Intranet Portal implementation
  • Maintenance and Tech Support
    • Upgrade Your Bitrix24 On-Premise Virtual Machine to CentOS 9 with Webbee Group
    • Portal Maintenance
  • User Support and Consulting
    • Maximize Bitrix24 with WEBBEE’s Strategy Sessions: Save 35% on Efficiency
    • Bitrix24 Cloud Support
    • User Support and Consulting
  • Web Production and Hosting
    • e-Commerce
    • Landing Page Design
CASES
  • Telecom Success
  • Hotel Management
  • HR Management
  • Banking
  • Production
  • Franchise solutions
  • Integrations
  • Intranet solutions
  • Membership
  • Modules
  • Sales and Services automation
MODULES
STORE
  • Request a FREE Bitrix24 portal
  • Bitrix24 Solutions
    • Bitrix24 Cloud Plans
    • Bitrix24 Cloud: Solution presets
    • Bitrix24 Cloud Enterprise Plans
    • Bitrix24 On-Premise: License
    • Bitrix24 On-Premise: Custom Solutions
    • Bitrix24 On-Premise: License Renewal
    • Bitrix24 On-Premise: Upgrade Edition
  • AI Solutions
  • Cloud VOIP
  • Hosting services
    • Amazon EC2 Instances
    • Domain services
    • Shared Hosting - Pro
    • Shared Hosting - Standard
    • Shared Hosting - Start
  • Web production
    • Corporate website
    • e-Commerce
    • Landing Page Design
    • Website design brief
  • Bitrix24 Market Recommended Apps
TRAINING
  • Bitrix24 Essentials
    • Online Training Course
  • Bitrix24 Basic training
    • Getting Started with Bitrix24
    • Bitrix24 Essentials: Fundamental Training
  • CRM Advanced training
    • Employee Advanced level
  • CRM Custom training
    • "Train the Partner" Mentor Program
  • Webinars
    • HR Toolkit capacities in Bitrix24
    • How to simplify workflow with AI tools in Bitrix24
    • Bitrix24 “Space” Upgrade
BLOG
BOOKING
ABOUT US
  • Contact Us
  • About Company
  • Certificates
  • Partners
  • FAQ
  • Team
  • Reviews
  • Vacancies
  • Requisites
  • Privacy Statement
  • Terms of use
  • End-User License Agreement
    Webbee New Zealand - Bitrix24 Gold Partner
    SERVICES
    • Business Automation
      • Bitrix24 Initial Implementation
      • Bitrix24 Custom Implementation
      • Bitrix24 Business Process Automation
    • Bitrix24 Custom Development
      • Modules and Integrations
    • Corporate Intranet portal
      • Bitrix24 Intranet Portal implementation
    • Maintenance and Tech Support
      • Upgrade Your Bitrix24 On-Premise Virtual Machine to CentOS 9 with Webbee Group
      • Portal Maintenance
    • User Support and Consulting
      • Maximize Bitrix24 with WEBBEE’s Strategy Sessions: Save 35% on Efficiency
      • Bitrix24 Cloud Support
      • User Support and Consulting
    • Web Production and Hosting
      • e-Commerce
      • Landing Page Design
    CASES
    • Telecom Success
    • Hotel Management
    • HR Management
    • Banking
    • Production
    • Franchise solutions
    • Integrations
    • Intranet solutions
    • Membership
    • Modules
    • Sales and Services automation
    MODULES
    STORE
    • Request a FREE Bitrix24 portal
    • Bitrix24 Solutions
      • Bitrix24 Cloud Plans
      • Bitrix24 Cloud: Solution presets
      • Bitrix24 Cloud Enterprise Plans
      • Bitrix24 On-Premise: License
      • Bitrix24 On-Premise: Custom Solutions
      • Bitrix24 On-Premise: License Renewal
      • Bitrix24 On-Premise: Upgrade Edition
    • AI Solutions
    • Cloud VOIP
    • Hosting services
      • Amazon EC2 Instances
      • Domain services
      • Shared Hosting - Pro
      • Shared Hosting - Standard
      • Shared Hosting - Start
    • Web production
      • Corporate website
      • e-Commerce
      • Landing Page Design
      • Website design brief
    • Bitrix24 Market Recommended Apps
    TRAINING
    • Bitrix24 Essentials
      • Online Training Course
    • Bitrix24 Basic training
      • Getting Started with Bitrix24
      • Bitrix24 Essentials: Fundamental Training
    • CRM Advanced training
      • Employee Advanced level
    • CRM Custom training
      • "Train the Partner" Mentor Program
    • Webinars
      • HR Toolkit capacities in Bitrix24
      • How to simplify workflow with AI tools in Bitrix24
      • Bitrix24 “Space” Upgrade
    BLOG
    BOOKING
    ABOUT US
    • Contact Us
    • About Company
    • Certificates
    • Partners
    • FAQ
    • Team
    • Reviews
    • Vacancies
    • Requisites
    • Privacy Statement
    • Terms of use
    • End-User License Agreement
      Webbee New Zealand - Bitrix24 Gold Partner
      Phones
      (09) 801 0577 ext 1Sales
      (09) 801 0577 ext 2Support
      • My Account
      • SERVICES
        • Back
        • SERVICES
        • Business Automation
          • Back
          • Business Automation
          • Bitrix24 Initial Implementation
          • Bitrix24 Custom Implementation
          • Bitrix24 Business Process Automation
        • Bitrix24 Custom Development
          • Back
          • Bitrix24 Custom Development
          • Modules and Integrations
        • Corporate Intranet portal
          • Back
          • Corporate Intranet portal
          • Bitrix24 Intranet Portal implementation
        • Maintenance and Tech Support
          • Back
          • Maintenance and Tech Support
          • Upgrade Your Bitrix24 On-Premise Virtual Machine to CentOS 9 with Webbee Group
          • Portal Maintenance
        • User Support and Consulting
          • Back
          • User Support and Consulting
          • Maximize Bitrix24 with WEBBEE’s Strategy Sessions: Save 35% on Efficiency
          • Bitrix24 Cloud Support
          • User Support and Consulting
        • Web Production and Hosting
          • Back
          • Web Production and Hosting
          • e-Commerce
          • Landing Page Design
      • CASES
        • Back
        • CASES
        • Telecom Success
        • Hotel Management
        • HR Management
        • Banking
        • Production
        • Franchise solutions
        • Integrations
        • Intranet solutions
        • Membership
        • Modules
        • Sales and Services automation
      • MODULES
      • STORE
        • Back
        • STORE
        • Request a FREE Bitrix24 portal
        • Bitrix24 Solutions
          • Back
          • Bitrix24 Solutions
          • Bitrix24 Cloud Plans
          • Bitrix24 Cloud: Solution presets
          • Bitrix24 Cloud Enterprise Plans
          • Bitrix24 On-Premise: License
          • Bitrix24 On-Premise: Custom Solutions
          • Bitrix24 On-Premise: License Renewal
          • Bitrix24 On-Premise: Upgrade Edition
        • AI Solutions
        • Cloud VOIP
        • Hosting services
          • Back
          • Hosting services
          • Amazon EC2 Instances
          • Domain services
          • Shared Hosting - Pro
          • Shared Hosting - Standard
          • Shared Hosting - Start
        • Web production
          • Back
          • Web production
          • Corporate website
          • e-Commerce
          • Landing Page Design
          • Website design brief
        • Bitrix24 Market Recommended Apps
      • TRAINING
        • Back
        • TRAINING
        • Bitrix24 Essentials
          • Back
          • Bitrix24 Essentials
          • Online Training Course
        • Bitrix24 Basic training
          • Back
          • Bitrix24 Basic training
          • Getting Started with Bitrix24
          • Bitrix24 Essentials: Fundamental Training
        • CRM Advanced training
          • Back
          • CRM Advanced training
          • Employee Advanced level
        • CRM Custom training
          • Back
          • CRM Custom training
          • "Train the Partner" Mentor Program
        • Webinars
          • Back
          • Webinars
          • HR Toolkit capacities in Bitrix24
          • How to simplify workflow with AI tools in Bitrix24
          • Bitrix24 “Space” Upgrade
      • BLOG
      • BOOKING
      • ABOUT US
        • Back
        • ABOUT US
        • Contact Us
        • About Company
        • Certificates
        • Partners
        • FAQ
        • Team
        • Reviews
        • Vacancies
        • Requisites
        • Privacy Statement
        • Terms of use
        • End-User License Agreement
      • Cart0
      31B Amante Crescent, Mairangi Bay, Auckland 0630, NZ
      sales@webbee.co.nz
      • Main Page
      • Courses
      • Webinars
      • Mastering the Omnichannel Helpdesk in Bitrix24

      Mastering the Omnichannel Helpdesk in Bitrix24

      Mastering the Omnichannel Helpdesk in Bitrix24

      We’re excited to invite you to our upcoming webinar: "Omnichannel Helpdesk in Bitrix24". This session is designed for customer service managers, support team leaders, business owners and administrators looking to streamline their customer support operations and deliver seamless efficient service across all channels.

      Hosted by Webbee Group experts, this webinar will provide practical insights into how Bitrix24’s omnichannel helpdesk can help you centralise communications, automate processes and enhance customer satisfaction.

      When: 18 September 2025, 11:00 AM AEST / 1:00 PM NZT

      Why you should view

      • Tailored for support teams: Learn how to manage multiple customer communication channels from one central hub
        Real-life examples: See how businesses like yours have improved response times and tracking with Bitrix24

      What's on the agenda:

      • Welcome & Problem Statement: Common customer service pain points – scattered channels, slow responses and poor visibility
      • What is Omnichannel Helpdesk?: Overview of Bitrix24’s centralised support hub and built-in channels (live chat, email, telephony, WhatsApp, Facebook, Instagram, Telegram)
        Live Demo: See unified customer support in action – automatic ticket creation, real-time conversation tracking and intelligent request routing
        Automation & SLAs: How to set up automation rules and SLA policies for faster resolution and escalations
        Reporting & Analytics: Monitor agent performance, response times and customer trends
        Q&A and Next Steps: Get your questions answered and learn about our special offer price on Helpdesk setup and tuning

        Whether you’re looking to reduce response times, improve customer visibility or automate your support processes, this webinar is your opportunity to discover how Bitrix24 can transform your customer service. 


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      • Request a FREE Bitrix24 portal
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      • Cloud VOIP
      • Hosting services
      • Web production
      • Bitrix24 Market Recommended Apps
      Company
      Contact Us
      About Company
      Certificates
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      FAQ
      Team
      Reviews
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      Products
      Request a FREE Bitrix24 portal
      Bitrix24 Solutions
      AI Solutions
      Cloud VOIP
      Hosting services
      Web production
      Bitrix24 Market Recommended Apps
      Services
      Business Automation
      Bitrix24 Custom Development
      Corporate Intranet portal
      Maintenance and Tech Support
      User Support and Consulting
      Web Production and Hosting
      Our Contacts

      (09) 801 0577 ext 1
      (09) 801 0577 ext 2Support
      Mo - Fr: 9:00 - 6:00
      31B Amante Crescent, Mairangi Bay, Auckland 0630, NZ
      sales@webbee.co.nz
      © 2025 Webbee Limited. All rights reserved.
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