Main Product Features
Social networkAn internal social network lets you collaborate easier, faster and more efficiently. Get instant feedback, share ideas, create workgroups and engage your employees. That’s Productivity 2.0.
Tasks and projects
From personal To-dos and simple tasks to complex projects – Bitrix24 helps delegate and coordinate, making sure the job is done properly and on time.
CRM (Customer Relationship Management)
The CRM in Bitrix24 provides a platform to organize and track interaction with potential or existing clients, partners, agents and other contacts.
Group chat and video
Your business can’t wait, so use real-time communication tools from HD video-conferencing and screen sharing to group chat available in Bitrix24.
Document management
Secure online document storage, online multi-user editing and custom document approval workflows are just a few advantages of Bitrix24's document management
system.
Bitrix24.Sites
The Bitrix24 free website builder lets anyone build beautiful sites and landing pages with zero design or coding skills. It comes with live chat, web forms, CRM, email marketing and sales automation tools.
Bitrix24.Drive
Share files and folders easily with your co-workers, access your data on any device and get rid of your old file server, because you no longer need it. Check out OneDrive, GoogleDrive, Dropbox integration.
Calendar and planning
Invite your colleagues to a meeting, schedule appointments with clients directly from the CRM, create private and shared calendars for yourself, workgroups, or the entire company.
If you work with email daily, you are sure to appreciate the ability to access it directly from your Bitrix24 account.
Sales
Sell more with Bitrix24's CRM and sales team management. From customer database to email marketing and automatic lead assignment – it’s all there.
Telephony
Make phone calls to your clients and co-workers from your portal with one click. Log and record phone calls directly inside the CRM, connect SIP phones (also called VoIP phones or USB phones) and softphones to Bitrix24. Yes, you can use Bitrix24 as a virtual call centre.
HR
Our human resources management system comes with an employee directory, absence chart, a self-service portal, time management, work reports, knowledge base and 20+ other HR tools.
Mobile
Yes, it works on your iPhone, iPad or Android too. You can take your Bitrix24 account with your phone or tablet and it will always be only one tap away.
More
We also have eLearning, Helpdesk, Records management, Company Pulse, Bitrix24.Network, Marketplace, API and even our own content management system.
Official website
| Category | CRM-system |
| Recommended | for Small Business |
| Edition | Cloud |
| Users | 100 |
| Languages | EN |
| Billing cycle | 1 yr |
| Updates | Auto |
| Storage, GB | 1,024 |
Everything you need to know about Bitrix24
Bitrix24 provides a range of tools for project management and task management, which allows you to plan, organize, and track your projects and tasks directly from the platform. Some of the ways that Bitrix24 handles project management and task management include:
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Project Management: Bitrix24 has a built-in project management system that allows you to create and manage projects, assign tasks, set deadlines, and track progress. You can also create Gantt charts, timelines and Kanban boards to visualize your project schedule, and track the progress of your tasks.
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Task Management: Bitrix24 allows you to create and assign tasks, set deadlines, and track progress. You can also create recurring tasks, set up reminders and notifications to ensure that tasks are completed on time, and track the time spent on each task.
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Collaboration: Bitrix24 has a built-in social intranet feature, which allows team members to share news, updates, and collaborate on projects. Team members can also create and join groups, where they can share information, collaborate on documents and discuss ideas, and also assign tasks to one another.
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Time Tracking: Bitrix24 allows you to track the time spent on tasks, projects, and other activities, and also allows team members to log their time, and managers to approve it.
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Workflow Automation: Bitrix24 allows you to create custom workflows for tasks, projects, and other activities, such as creating custom approval workflows for tasks or leads, and automating the process of sending invoices and reminders.
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Reports and Analytics: Bitrix24 provides a variety of customizable reports and analytics, including project management and task management reports, which allows you to monitor and evaluate the performance of your team and projects, and track your progress.
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Mobile App: Bitrix24 also offers a mobile app for task and project management, which allows you to access and update tasks and projects on the go, making it easy to stay on top of your projects and tasks, even when you're away from your desk.
Bitrix24 provides a range of tools for customer relationship management (CRM), which allows you to manage your customer interactions, sales, and marketing activities directly from the platform. Some of the ways that Bitrix24 handles CRM include:
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Contact Management: Bitrix24 allows you to store and manage all of your customer contact information, including contact details, communication history, and notes, in one central location.
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Lead Management: Bitrix24 allows you to manage leads, including creating and assigning leads, tracking lead status, and generating reports on lead performance.
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Sales Automation: Bitrix24 allows you to automate sales processes, such as creating and sending quotes, tracking sales progress, and generating reports on sales performance.
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Marketing Automation: Bitrix24 allows you to automate marketing processes, such as creating and sending email campaigns, tracking the success of marketing campaigns, and generating reports on marketing performance.
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Customizable Sales Funnel: Bitrix24 provides a customizable sales funnel, which allows you to track and visualize the progress of leads through different stages of the sales process, and generate reports on sales performance.
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Web Forms: Bitrix24 allows you to create web forms to capture leads and customer information, which can be integrated with your website or landing page.
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Integration: Bitrix24 can also integrate with other CRM systems, such as Salesforce, Pipedrive, Zoho CRM, and Hubspot, allowing you to synchronize your customer data and streamline your sales and marketing workflow.
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Mobile App: Bitrix24 also offers a mobile app for CRM, which allows you to access and update customer information, leads, and sales activities on the go.
Overall, Bitrix24's CRM tools allow you to manage your customer interactions, sales, and marketing activities, automate sales and marketing processes, and generate valuable insights through reports and analytics, making it a powerful platform for businesses of all sizes looking to streamline their customer relationship management.
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